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Returns/Credits

Our growers are wonderful that we use, but with a perishable and fragile product damage can happen. We do our best to look over the product when it arrives and we pull it for your order, however we leave the farm packaging on the flowers to protect flowers during transport to you and your event.

When you are removing the packaging and processing the flowers be aware that some flowers might need care such as removing an ugly guard petal, or dethorning a rose. If you find any significant issues please let us know right away so that we are aware of it and can provide you with solutions including a partial credit.

We will accept returns of hard goods if they are not used.

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